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Privacy policy

This policy explains what personal data Padelhal collects through this website, why, and what your rights are. We collect as little as we can.

Last updated: November 9, 2026

Who is responsible

Padelhal.dk ApS, CVR 41785160, Helsingborggade 8, 2100 København Ø, Denmark, is the data controller. Contact: tommy@padelhal.com.

When you request a quote

When you send the quote form, we receive:

  • Your name
  • Company (optional)
  • Email address
  • Phone number (optional)
  • Country
  • Your project details: indoor or outdoor, court model, number of courts (optional), timeline, your message (optional) and, if you came from our planner and kept it, the layout you planned (the site's measurements and your choices)
  • The language of the page

We use this to answer your request and prepare an offer. The legal basis is steps taken at your request before entering into a contract (GDPR art. 6(1)(b)). When you tick the consent box, we record the time and the version of this policy you accepted.

Technical data and spam protection

With each request we also store the page you sent it from, any campaign tags in the link (UTM parameters), your browser's identifier (the user-agent text, for example browser and operating system) and a hashed version of your IP address.

Hashed means your IP address is scrambled with a secret key together with the date, so it cannot be turned back into the address and changes every day. We use it only to limit how many requests can be sent in a short time.

The legal basis is our legitimate interest in keeping the form free of spam and abuse (GDPR art. 6(1)(f)). Submissions our spam filter rejects are not stored.

Email notification

When a request arrives, we receive it by email so we can reply. The email is sent through our email provider, Resend.

How long we keep data

  • Quote requests: deleted 24 months after you send them. If your request leads to an agreement with us, we keep it for as long as the customer relationship lasts.
  • Requests we identify as spam: deleted after 90 days.
  • Browser identifier and hashed IP address: removed from every request after 90 days.

Who processes data for us

  • Supabase: stores quote requests in a database in the EU (Frankfurt, Germany).
  • Vercel Inc. (USA): hosts the website and handles requests to it, including your IP address when you visit. Transfers to the USA are covered by the EU-US Data Privacy Framework.
  • Resend Inc. (USA): delivers the email notification. Transfers to the USA are covered by the EU-US Data Privacy Framework and the EU standard contractual clauses.
  • YouTube (Google Ireland Ltd): plays the film on the Vejle Padelcenter page after you press play, and on the front page by itself, without sound, when you scroll down to it. YouTube then receives your IP address and may set cookies. Google is responsible for that data, and transfers to the USA are covered by the EU-US Data Privacy Framework.

Fonts and video are served from our own website. We use no advertising or social media tracking, and we never sell your data.

Visitor statistics

We use Vercel Web Analytics to see how the website is used: which pages are visited, which site or link brought visitors here, their country, their type of device and browser, and how many quote requests are sent. It sets no cookies. A visitor is counted using a hash made from the request, which resets every day, so you cannot be followed from one day to the next or across websites. We see only aggregated numbers and cannot identify you. The legal basis is our legitimate interest in understanding and improving the website (GDPR art. 6(1)(f)).

Cookies and browser storage

The site sets one cookie, NEXT_LOCALE, which remembers your language. It also stores one value in your browser's session storage, padelhal:hero-burst, so the animation on the front page plays only once per visit; it is deleted when you close the tab. Neither is used for tracking, so we do not ask for consent. The film on the front page loads from YouTube when you scroll down to it, and the one on the Vejle Padelcenter page when you press play. YouTube may then set its own cookies. More on the cookies page.

Your rights

You can ask for access to your data, have it corrected or deleted, restrict or object to its processing, and receive it in a portable format. Write to tommy@padelhal.com.

You can also complain to the Danish Data Protection Agency (Datatilsynet): www.datatilsynet.dk.

If we change this policy, we update the date above.

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